Frequently Asked Questions

You can contact a support representative at any time.


Let's figure it out together! Contact a representative, send him or her the title and what device you're on, and we'll get back to you ASAP.

Try downloading Adobe Digital Editions here and see if that works. Otherwise, contact us.

Login issues can be resolved by contacting customer support:

Desktops work, too! Just like laptops, e-readers, tablets and you guessed it mobile devices (Apple or Android).

Sure, if you use Safari, Google Chrome, Firefox, Opera, Internet Explorer 8 (or greater) on Windows Phone, Windows, Mac OS, iOS, Android, or Linux. Those ones will work for sure.

For all issues related to content, talk to one of our representatives. Tell them your title, your device and the issue you're facing, and they'll be happy to help!


It is! All our content is available anytime, anywhere on as many devices as you have.

Sure, we love adding new, cool stuff. Send requests to:

Though we never want you to be unsatisfied, you can cancel your subscription by filling out this form or talking to a live representative: 1-866-276-1563.

It should've, assuming you received the email to confirm your cancellation like you were supposed to. If we forget to send it, ask one of our representatives to resend it.

You might need Adobe Digital Editions to get started. Download it here!